Shipping policy

Shipping & Delivery

Thank you for shopping with Willow Rae Boutique!

Order Processing

Orders are processed after payment has been successfully completed. Processing times may vary by item and supplier. Once your order has shipped, you will receive a shipping confirmation email with tracking information when available. 

Shipping Times

Because Willow Rae Boutique works with multiple fulfillment partners, shipping times may vary by product and destination. Standard delivery is generally estimated at 5-12 business days.  Estimated shipping or delivery information shown at checkout or on the product page is an estimate and is not guaranteed.

Multiple Packages

If your order contains multiple items, they may be fulfilled from different locations and may arrive in separate packages at different times. You will not be charged additional shipping simply because an order is divided into multiple shipments. 

Shipping Delays

Carrier delays, weather, holidays, customs, and other circumstances outside our control may occasionally affect delivery times. We appreciate your patience if a delay occurs.

Incorrect Shipping Information

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at willowraeboutiqueshop@outlook.com. We cannot guarantee that an address can be changed after an order has entered processing or shipped. 

Questions About Your Order

If you have questions about the status of your order, please contact us at willowraeboutiqueshop@outlook.com